Size Guide + Info
- Every bandana features a set of BPA free plastic snap-ons along with our AMC logo sewn on.
- Each piece is handcrafted, which means that pattern placement will vary based on the cut of the fabric & sizing can be slightly different.
For dogs with longer coats, size up. Our snap-on feature can also be tied and snapped for easy adjustment.
If you would like to request for a tie-on, please leave it in the notes section at check-out.
Unfortunately, our bandanas, dog bowls, treat jars, and scrunchies cannot be returned because each piece is personalized and made to order.
In any case the product arrives damaged, please contact email@example.com. Please send photos and details for proof of the damaged product. Please allow 1-2 business days for us to return your inquiry, and we will try our best to accommodate you.
Please allow 10-14 days processing time for us to complete your order. We try to ship out our orders as quickly as possible; typically the processing time is shorter than this window. Keep in mind that our products are all handmade. Once they are shipped, please allow 3-7 business days for your AMC package to arrive domestically & 3-4 weeks for international.
If you still have not received your package within 2 weeks, please contact us at firstname.lastname@example.org.
For items less than 1lb, domestic shipping is a flat rate of $3.75 USD & international shipping is a flat rate of $14.00 USD. Anything above 1lb is $10.00 USD for domestic, and $22.00 USD for international.
For our international friends, please be aware of your country's duty charges when placing your order. & MUTTS Co. is not responsible for any extra fees.
Once the package is shipped out, we are rely on the postal services to deliver your order. & MUTTS Co. is not responsible for any lost or stolen packages.
WEAR & CARE
We recommend gently hand washing your bandana. Customized bandanas should be spot cleaned to prevent any damage of the iron-on name. Gently iron if needed.
Please be aware that our bandanas do have plastic snaps on each side. Always have your dogs under supervision when wearing a bandana to prevent ingestion of the pieces. Do not leave your pet unattended while wearing a bandana as they are worn around the neck. & MUTTS Co. is not responsible for any damage due to misuse.